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Field Service Technician
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Job Description

We are seeking a dedicated Field Service Technician to troubleshoot, repair, and maintain AXS Stations on-site. This role is critical in ensuring system uptime and optimal performance through diagnostics, preventive maintenance, and timely resolution of network and hardware issues. The ideal candidate will have hands-on experience with electrical and electronic components, and be comfortable working independently in the field to support installation, decommissioning, and site reviews.

Responsibilities
  • Responsible for troubleshooting, repairing and maintaining of AXS Stations on site.
  • Diagnostics, servicing & troubleshooting of electrical & electronic components related to the station
  • Provide field support for installation/decommissioning of AXS Station and related areas.
  • Perform site reviews, surveys and inventory check to ensure all equipment and systems are in optimum working order.
  • Monitoring and reporting network issue timely to ensure system uptime.
  • Carry out periodic preventive maintenance to ensure station is always kept in pink health.
Requirements
  • Possess a Diploma or NITEC / Higher NITEC in Computer / Electronic Engineering, Electrical & Electronic Engineering or a related field, or minimally GCE N/O Level.
  • Technical knowledge and experience in network and hardware troubleshooting is an advantage
  • Basic electrical circuit fundamentals & PC Skills
  • Orientated towards a high level of customer satisfaction
  • Be comfortable working on a rotating shift basis
  • Have a valid Class 2B license (possess own motorcycle).

 

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