Field Service Technician

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Job Description

We are seeking a dedicated Field Service Technician to troubleshoot, repair, and maintain AXS Stations on-site. This role is critical in ensuring system uptime and optimal performance through diagnostics, preventive maintenance, and timely resolution of network and hardware issues. The ideal candidate will have hands-on experience with electrical and electronic components, and be comfortable working independently in the field to support installation, decommissioning, and site reviews.

Responsibilities

Responsible for troubleshooting, repairing and maintaining of AXS Stations on site.
Diagnostics, servicing & troubleshooting of electrical & electronic components related to the station
Provide field support for installation/decommissioning of AXS Station and related areas.
Perform site reviews, surveys and inventory check to ensure all equipment and systems are in optimum working order.
Monitoring and reporting network issue timely to ensure system uptime.
Carry out periodic preventive maintenance to ensure station is always kept in pink health.

Requirements

Possess a Diploma or NITEC / Higher NITEC in Computer / Electronic Engineering, Electrical & Electronic Engineering or a related field, or minimally GCE N/O Level.
Technical knowledge and experience in network and hardware troubleshooting is an advantage
Basic electrical circuit fundamentals & PC Skills
Orientated towards a high level of customer satisfaction
Be comfortable working on a rotating shift basis
Have a valid Class 2B license (possess own motorcycle).

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