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Singaporeans use AXS

70+ bills

processed every minute on AXS channels​

5.3M

app downloads and counting

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Trending questions for the week

Depending on the respective billing organization’s cutoff time, the successful payment will be reflected within 2 working days

Please provide the below information for further assistance.

  • Transaction date and time

  • Amount paid

  • Billing organisation paid to

  • Payment channel

Kindly contact AXS Customer Service hotline at 6560 2727 (Operating hours: Weekdays: 8.30am – 8.30pm, Weekend/PH: 8.30am – 6pm) to facilitate your transaction inquiry.

Please provide the below information for further assistance.

  • Transaction date
  • Amount paid
  • Credit card bank

Kindly contact AXS Customer Service hotline at 6560 2727 (Operating hours: Weekdays: 8.30am – 8.30pm, Weekend/PH: 8.30am – 6pm) to facilitate your transaction inquiry.

We are unable to expedite transactions made via AXS, as they depend on the respective billing organization’s cutoff time. The successful payment will be reflected within 2 working days.

If you lose your passcode and/or access to the AXS Mobile Application on your mobile device, AXS cannot retrieve your passcode for you. However, to protect the customer’s information, the records will no longer be available

Please provide the below information for further assistance.

  • Transaction date and time

  • Amount paid

  • Billing organisation paid to

  • Payment channel

Kindly contact AXS Customer Service hotline at 6560 2727 (Operating hours: Weekdays: 8.30am – 8.30pm, Weekend/PH: 8.30am – 6pm) to facilitate your transaction inquiry.

Please refer to the below steps to delete your saved credit card that was used as payment mode:

Launch AXS Payment apps and enter passcode

  1. Select ‘Account’ (bottom right corner)
  2. Select ‘Settings’
  3. Select ‘Manage Payment Modes’
  4. Select ‘My Preferred Mastercard’
  5. Select the debit or credit card
  6. Select ‘Delete Card’  

The OTP (One-Time Password) is not provided by AXS. Please contact your respective bank for assistance regarding this matter.

ATM card

the maximum payment amount is either the default set by your card issuing bank or the daily transaction limit set by you, up to a limit of $3,000

 

Credit cards

the maximum payment amount is your credit limit, up to a limit of $9999.99

 

PayNow QR

the maximum payment amount is your bank account balance, up to a limit of $3,000

eNETS

the maximum payment amount is either the default set by your card issuing Bank or the daily transaction limit set up by you, up to a limit of $9999.99

 

DBS PayLah!

the maximum payment amount is your PayLah! daily transfer limit, up to a limit of $2,000 for DBS/POSB digibank users. For non-DBS/POSB digibank and other Bank users, the limit is $999

 

Credit Cards

the maximum payment amount is your credit limit, up to a limit of $9999.99

 

Debit Cards

the maximum payment amount is either your bank account balance or the daily transaction limit set up by you, up to a limit of $9999.99

 

PayNow QR

the maximum payment amount is either your bank account balance or the daily transaction limit set up by you, up to a limit of $9999.99

NETS Bank (ATM)
Either the default set by your card issuing bank or the daily transaction limit set up by you, up to a limit of $20,000.00. OCBC NETS Bank Card, the maximum payment amount is either the default set by the bank or the daily limit set up by you, up to a limit of $1,000.00

 

eNETS
Either the default set by your card issuing Bank or the daily transaction limit set up by you, up to a limit of $20,000.00

 

DBSPaylah!
Paylah! daily transfer limit, up to a limit of $2,000f or DBS/POSB. For non-DBS/POSB and other Bank users, the limit is $999.00

 

OCBC Digital
Daily transaction limit is $5000.00

 

Credit Card
Maximum payment amount is your credit limit or up to $20,000.00

 

Debit Card
Maximum payment amount is either bank account balance or the daily transaction limit set by you, or up to $20,000.00

 

Cryptocurrency
Either the default set by your card issuing Bank or the daily transaction limit set up by you, up to a limit of $19,000.00

 

Pay with Points
Based on customer’s points

 

Pay+Earn
Either the default set by your card issuing Bank or the daily transaction limit set up by you, up to a limit of $19,000.00

ATM Cards

  • DBS/POSB
  • Citibank
  • HSBC
  • Maybank
  • OCBC
  • Standard Chartered
  • UOB

 

Credit Cards

 

  • DBS/POSB (Mastercard/Visa only)
  • DCS
  • OCBC
  • Maybank MasterCard
  • UOB

 

PayNow QR

NETS Bank Card

  • DBS/ POSB
  • UOB
  • OCBC
  • eNETS
  • DBS/ POSB
  • UOB
  • OCBC
  • Standard Chartered

 

DBSPaylah!

 

OCBC Digital

 

Credit Cards (Mastercard/Visa/DCS/UnionPay)

 

Debit Cards (Mastercard/Visa/UnionPay)

 

Credit Cards Installment Plan

  • DBS/ POSB (Mastercard/Visa)
  • DCS

 

Pay with Points

 

Pay with Loans

 

Pay+Earn

 

Cryptocurrency

eNETS

  • DBS/POSB
  • UOB
  • OCBC
  • Standard Chartered

 

DBSPaylah!

 

Credit Cards (Mastercard/Visa/DCS)

 

Credit Cards (International)

 

Debit Cards (Mastercard/Visa)

 

Credit Cards Installment Plan

  • PBS/POSB(Mastercard/Visa)
  • DCS

 

PayNow QR

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