IT Support Engineer

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Job Description

We are seeking an IT Support Engineer to provide technical support, manage office networks and systems, ensure system security, oversee tech refreshes, handle patches/ updates, manage IT inventory/licenses, support IT projects and report on IT infrastructure.

Responsibilities

Preferably 1 – 2 years of relevant experience in the IT industry.
Diploma or Degree in Information Technology or related qualification.
Familiar with different operating systems including Windows and Mac environment.
Knowledge in Privileged Account Security solution will be an added advantage.
Self-motivated and able to work in a team to deliver results.

Requirements

Providing IT technical support and managing of office network/system.
Monitoring and managing of system security.
Overseeing tech refresh of office IT systems.
Responsible for patches and updating of IT framework.
Monitoring and managing of IT inventory hardware and software licenses.
Participation and supporting IT upgrading projects.
Analyzing, monitoring and providing reports on IT infrastructure.

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