AXS e-Station

Convenient online bill payments with
AXS e-Station

Enjoy increased accessibility without limitations. View and settle outstanding charges from anywhere, 24/7.

Pay With AXS

Experience user-friendly bill settlement and swift prepaid card top-ups

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Payment Options

Scroll for more details on how to make payments with your credit cards. Find out about the payment services available with credit cards at our services page.

How to use

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Frequently
asked question

Get the answers to all your questions here. How to pay, fees and more.

General
- What is AXS e-Station?
  - AXS e-Station is an online payment channel that aggregates existing AXS service providers to facilitate one-stop payments for bills, fines, others, eServices and prepaid card top-up for online users.
- What are the benefits of using AXS e-Station?
  - The availability of AXS e-Station in providing online payments creates greater convenience for users to make payments anytime, anywhere.
- Do I need to pay to use the services on AXS e-Station?
  - No, the services provided are FREE except for Condo/Bldg (MCST).
    
    There is a service fee of $0.50 for all Condo/Bldg (MCST) payments. Service fee waiver promotion may apply time to time. Do check the service page to find out more.
- What are the payment services available on AXS e-Station?
  - The following services are available on AXS e-Station.
    - Bills
    - General
    - Credits Cards
    - Town Councils
    - Healthcare
    - Loans
    - Insurance
    - Memberships
    - Storage
    - Season Parking
    - Electricity
    - Fines (HDB, JTC Corporation, LTA, NEA, NParks/AVS, Sentosa, Singapore Customs, Singapore Food Agency, State Courts, Traffic Police, URA)
    - Others
    - Condo/Bldg (MCST)
    - Home Services
    - Student Services
    - Top Up (M1, Singtel, StarHub, heya)
    - eServices
    - Community
    - Education
    - Government
    - Services
    For the full listing of services, click here.
- Can I perform bill payment, fine payment, top-up, eServices and others payment together in the same transaction?
  - Fines payment, Top-up and others services have to be performed in separate transactions.
- Will I receive a receipt after I complete my transaction?
  - Yes, you can choose to receive an eReceipt of your successful transaction by entering your email address on the payment summary page or transaction successful page.
    
    Alternatively, you can print a physical copy of your successful transaction using the printer-friendly function (located at the top right) at the transaction successful page.
- Are the services on AXS e-Station available 24 hours daily?
  - Yes, the services are available any day any time, except during scheduled maintenance.
- Which browsers are compatible with AXS e-Station?
  - The compatible browsers for AXS e-Station are as follows:
    - Edge: version 84 and above
    - Google Chrome: version 68 and above
    - Mozilla Firefox: version 61 and above
    - Apple Safari: version 12 and above
    - Opera: version 55 and above

Payment

What are the available payment modes?
- The available payment modes are:
  - eNETS:eNETS (direct debit) is an online payment facility that allows Internet Banking users to make payment using their bank accounts. It is available to DBS Bank/POSB, OCBC Bank, UOB, Citibank and Standard Chartered Internet Banking users. Users are required to authenticate themselves using Internet Banking User ID, PIN and one-time password (OTP) from either security token or SMS.
  - DBS PayLah!:DBS PayLah! is a personal mobile wallet that enables users to perform funds transfer via a mobile number. It is available to both DBS/POSB and non-DBS/POSB customers. Users are required to have the DBS PayLah! app installed on their smartphone and a registered wallet account before making payment on AXS e-Station.For more information on PayLah!, please refer to here.
  - Credit Cards:Credit Card is a payment card which allows you to make payment on credit. It is available to Mastercard, Visa, Diners Club Credit Card holders. Users are required to authenticate themselves with credit card number, expiry date, CVV number and OTP. Only Singapore-issued credit cards can be used to make payment on AXS e-Station.Note: Credit cards cannot be used to pay credit card and loan bills.
  - Debit Cards:Debit Card is a payment card which allows you to make payment online with the funds directly deducted from your designated bank account. It is available to Mastercard and Visa Debit Card holders. Users are required to authenticate themselves with debit card number, expiry date, CVV number and OTP. Only Singapore-issued debit cards can be used to make payment on AXS e-Station.
  - Credit Card Instalment Plan:Credit Card Instalment Plan is a payment mode that allows you to spilt large bill payment amounts to monthly instalments at a small processing fee. Instalment payment periods vary with your credit card issuing bank and typically ranges from 3 to 24 months. It is currently available for DBS/POSB and Diners Club cards.
  - PayNow QR:PayNow QR is an electronic payment mode that allows you to make faster payment by scanning a QR code on via any participating mobile banking app. Users are required to sign up for PayNow and participating mobile banking app. Participating banks in Singapore to sign up PayNow: Bank of China, Citibank, DBS Bank/POSB, HSBC, ICBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB.
How do I pay using eNETS as payment mode?
- After confirming the details of your bills, fines or top-up, follow these steps to make the payment:
  1. At the Payment Summary screen, select eNETS as your payment mode.
  2. You will be directed to eNETS payment gateway page.
  3. Select your bank (DBS Bank/POSB, OCBC, UOB, Citibank or Standard Chartered).
  4. You will be directed to the login page of your selected bank. Enter your internet banking User ID, PIN and OTP, when prompted.
  5. If your payment is successful, you will be directed to AXS e-Station transaction successful page.
How do I pay using DBS PayLah! as payment mode?
- After confirming the details of your bills, fines or top-up, follow these steps to make the payment:
  1. At the Payment Summary screen, select DBS PayLah! as your payment mode to proceed.
  2. Enter your mobile number.
  3. You will receive a notification on your mobile phone. Click on the link in the notification to open your DBS PayLah! app.
  4. Log in to your PayLah! account.
  5. Verify your payment details and tap on “Pay Now” to confirm.
  6. If your payment is successful, you will receive a confirmation SMS for your records, and you can view your completed transaction on AXS e-Station.
How do I pay using Credit Cards (Local) as payment mode?
- After confirming the bills/fines/top-up details, follow these steps to effect payment:
  1. At the Payment Summary screen, select Credit Cards as your payment mode.
  2. Select your credit card issuing Bank (DBS/POSB, Citibank, OCBC, UOB, Other Bank Mastercard/Visa, Diners Club).
  3. Enter your credit card information and OTP, when prompted.
  4. You will be directed to AXS e-Station transaction successful page if your payment is successful.
  Note:
  – You are not able to pay credit card and loan bills using Credit Cards.
How do I pay using Credit Cards (International) as payment mode?
- After confirming the details of your bills, fines or top-up, follow these steps to make the payment:
  1. At the Payment Summary screen, select Proceed to Pay, followed by Credit Cards (International) as your payment mode.
  2. You will be prompted to enter your email address if no email is entered in the eReceipt fields during the payment summary page.
  3. Total transaction amount inclusive of 3.5% service fee will be shown for your confirmation, select “Proceed” to continue.
  4. Enter your credit card information and OTP, when prompted.
  5. If your payment is successful, you will be directed to AXS e-Station transaction successful page.
  6. Only Mastercard and Visa cards are accepted as International Payment Mode.
  Note:
  
  – You cannot pay credit card and loan bills using Credit Cards.
How do I pay using Debit Cards as payment mode?
- After confirming the details of your bills, fines or top-up, follow these steps to make the payment:
  1. At the Payment Summary screen, select Proceed to Pay, followed by Debit Cards as your payment mode.
  2. Select your debit card issuing Bank (Mastercard, Visa).
  3. Enter your debit card information and OTP, when prompted.
  4. If your payment is successful, you will be directed to AXS e-Station transaction successful page.
  Note:
  
  – Only Singapore-issued debit cards can be used to make payment on AXS e-Station.
  
  – For detailed payment steps, please refer to How to Pay > Debit Cards.
How do I pay using Credit Card Instalment Plan as payment mode?
- After confirming the account details, follow these steps to make the payment:
  1. Select Credit Card Instalment Plan as your payment mode.
  2. Select your credit card issuing Bank (DBS/POSB, Diners Club).
  3. Log in to the Bank’s website and authorise using 2FA.
  4. Enter your credit card details and your preferred instalment payment period. Submit your application.
  5. If your payment is successful, you will be directed to AXS e-Station transaction successful page.
  Note:
  
  – You cannot pay credit card and loan bills using Credit Card Instalment Plan.
  
  – Only Singapore-issued credit cards can be used to make payment on AXS e-Station.
  
  – A small processing fee will be charged by the credit card issuing bank and the fee amount may vary according to instalment payment period selected.
How do I pay using PayNow QR as payment mode?
- After confirming the account details, follow these steps to make the payment:
  1. Select PayNow QR as your payment mode.
  2. Open your mobile banking app and log in.
  3. Scan the QR code displayed on the screen.
  4. If your payment is successful, you will be directed to AXS e-Station transaction successful page.
  Note:
  
  – PayNow has to be signed up with any of these participating banks in Singapore – Bank of China, Citibank, DBS Bank/POSB, HSBC, ICBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB

While making payment using eNETS, I encounter a screen to request for me to temporarily disable my pop-up blocker. How do I disable the pop-up blocker?

Follow the steps below based on the browser that you are using.

Edge	Step 1: Click … (ellipsis icon) in the upper right corner of the browser. Step 2: Select Settings. Step 3: Under Advance Settings, click View Advanced Settings. Step 4: Under Block Pop-ups, click the switch to Off.
Safari	Step 1: Select Preferences from menu bar. Step 2: Click Security tab. Step 3: Ensure Block Pop-Up Windows is not checked.
Chrome	Step 1: Select Chrome menu on the browser toolbar (Located at the right side of the URL address bar). Step 2: Select Settings followed by Show advanced settings. Step 3: Under Privacy, click Content settings. Step 4: Under Pop-ups, select Allow all sites to show pop-ups</strong >. Step 5: Select OK to exit dialog box.
Mozilla Firefox	Step 1: Select Options from menu bar followed by Content. Step 2: Un-tick the Block pop-up windows check box. Step 3: Select OK to exit dialog box.
Opera	Step 1: Select Tools followed by Preferences (for PC users) or Select Opera followed by Preferences (for MAC users). Step 2: Select Windows and click black down arrow opposite Pop-ups. Step 3: Select Open all pop-ups. Step 4: Select Apply and click OK to exit dialog box.

Can I still proceed with my payment if I do not disable my pop-up blocker?
- It is advisable that you temporarily disable the pop-up blocker so that the relevant transaction pages can be displayed properly and your transaction request can be completed successfully.

I am using eNETS DBS to make payment and am prompted to set up my d2pay. Do I have to do the set up every time?

No, this set up is a one-time process by the Bank and is only prompted if you are making payment using DBS d2pay (via eNETS) for the first time. During this setup process, you are required to designate a DBS/POSB savings or current account as your default debiting account and the daily payment limit. The selected account and daily limit will be used for all your future DBS d2pay transactions.

After the initial set up, the amount will be deducted from your designated account and paid to AXS automatically.

Here is the process for the one-time DBS d2pay setup.

1. After choosing “DBS Bank Ltd” as the payment bank, you will be directed to DBS d2pay login screen.

2. Follow the on-screen Transaction Signing instructions with your digibank Secure Device to authenticate.

3. Set up your d2pay by

designating the account type
entering the account number (omit the dashes)
setting d2pay daily limit

4. Check your payment details and proceed with payment.

For more information on DBS d2pay, please refer to here.

Can I pay with credit cards on AXS e-Station?
- Yes, you can now use Mastercard, Visa and Diners Club credit cards to pay bills (except credit card and loan bills), others, top-ups and eServices.
What is the minimum and maximum amount I can pay through AXS e-Station in a single transaction?
- The minimum payment amount is determined by the billing organisation/fines agency/telco.
  
  For eNETS, the maximum payment amount is either the default set by your card issuing Bank or the daily transaction limit set up by you, up to a limit of $9999.99.
  
  For DBS PayLah!, the maximum payment amount is your PayLah! daily transfer limit, up to a limit of $2,000 for DBS/POSB digibank users. For non-DBS/POSB digibank and other Bank users, the limit is $999.
  
  For Credit Cards, the maximum payment amount is your credit limit, up to a limit of $9999.99.
  
  For Debit Cards, the maximum payment amount is either your bank account balance or the daily transaction limit set up by you, up to a limit of $9999.99.
  
  For PayNow QR, the maximum payment amount is either your bank account balance or the daily transaction limit set up by you, up to a limit of $9999.99.
Can I make partial payment for my bills and others (Condo/Bldg, Home Services, Student Services) (not applicable for Fines and Top-up)?
- Yes, you may choose to make partial payment for your bills or others (Condo/Bldg, Home Services, Student Services) as long as it meets the minimum payment amount set by the respective billing organisations.
What is the maximum number of bills, fines, top-up or others (Condo/Bldg, Home Services, Student Services) I can pay in a single transaction?
- For bills payment, you can add up to 20 billing organisations in a single transaction.
  
  For fines payment, you can pay up to 20 fines from an agency in a single transaction.
  
  For prepaid card top-up, you can only perform 1 top-up in a single transaction.
  
  For others (Condo/Bldg, Home Services, Student Services), you can pay 1 Condo/Bldg / Home Service / Student Service in a single transaction.
What if I have more than 20 bills or fines to pay?
- You may conduct another transaction for the remaining bills or fines.
How would I know that my payment is successful?
- If your payment is successful, you will see a transaction successful screen and receive an eReceipt for the transaction via email.
  
  If your payment is not successful, you will see a transaction unsuccessful screen. Follow the on-screen instructions to make your payments again.
How soon will my payment reach the service provider?
- For bills and fines payment, please allow at least 2 working days for your payment to be reflected at your billing organisation’s/fines agency’s end.
  
  For top-up, the top-up amount may take up to 15 minutes to be updated to your prepaid card.
  
  For others (Condo/Bldg, Home Services, Student Services), the fund will be transferred to the Managing Agent or MCST/service merchant within 7 to 14 working days.
Is the transaction I performed secure?
- AXS adopts/implements the latest security programs and looks to consistently upgrade our system to ensure your transactions are secure and confidential.
  
  In addition, please remember to clear your browser cache after each transaction.
Who should I contact should there be any discrepancies with my transactions?
- Should you encounter any discrepancies, please contact AXS customer service at 6560 2727.
  
  Operating Hours:
  
  Weekdays: 8.30am – 8.30pm
  
  Weekend/PH: 8.30am – 6.00pm
  
  Please provide the following information to the customer service officer to facilitate your transaction inquiry.
  - Transaction date and time
  - Amount paid
  - Billing organisation paid to
  - Payment channel

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AXS Payments. A unified platform for limitless possibilities.

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AXS e-Station

Convenient online bill payments with AXS e-Station

Enjoy increased accessibility without limitations. View and settle outstanding charges from anywhere, 24/7.

Experience user-friendly bill settlement and swift prepaid card top-ups

Score deals when you pay with AXS e-Station

Payment Options

How to use

Frequently asked question

Get the answers to all your questions here. How to pay, fees and more.

Pay with AXS e-Station now

Start using

Convenient online bill payments with
AXS e-Station

Frequently
asked question

Pay with
AXS e-Station now