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Frequently asked questions

  • We do not charge a fee for most services. However, there is a $0.50 service fee charged for each transaction for payments to Condo/Bldg (MCST).

  • For the full range of services available on AXS Station, click here.

  • To report any technical problems, kindly call AXS Customer Service hotline at 6560 2727. (Operating hours: Weekdays: 8.30am – 8.30pm, Weekend/PH: 8.30am – 6pm).

  • To locate the nearest AXS Station, you may click here or call AXS Customer Service hotline at 6560 2727 (Operating hours: Weekdays: 8.30am – 8.30pm, Weekend/PH: 8.30am – 6pm).

  • We accept the following payment modes on AXS Station:

    • Credit Cards
    • Debit Cards
    • PayNow QR

    • For ATM card, the maximum payment amount is either the default set by your card issuing bank or the daily transaction limit set by you, up to a limit of $3,000.
    • For credit cards, the maximum payment amount is your credit limit, up to a limit of $9999.99.
    • For PayNow QR, the maximum payment amount is your bank account balance, up to a limit of $3,000.

  • Your payment will reach the organisation within 1 to 3 working days.

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